Connect a mailbox in the morning. Review your first prepared answers the same day.
There is no migration, no new inbox and no process to redesign. QlintAI joins the workflow you already have and starts doing the preparation.
Email arrives
Context is gathered
Answer is prepared
A person approves
QlintAI learns
Four steps.
Connect the mailbox
Grant QlintAI access to the Gmail or Microsoft 365 inbox where support arrives. Signing in and granting mailbox access are separate steps, and access can be revoked at any time.
Add your knowledge
Upload documentation, policies, product sheets and procedures. QlintAI reads them, splits them into passages and indexes them so an answer can point back to the exact source.
Let it read the history
Existing conversations in the mailbox give QlintAI precedent: how your team has answered before, which customers asked what, and which cases have already been solved.
Work as usual
Open a case, read the prepared answer, edit what you would say differently, approve and send. Your corrections shape the next draft.
Exactly what happens, and where it stops.
The boundary between what the system does and what a person decides should never be ambiguous.
What QlintAI reads
The conversations in the mailboxes you connect, the knowledge documents you upload, and the workspace preferences you set. Nothing else.
What it produces
A triage decision, a context pack with sources, a reply draft in the customer's language, and structured work items such as commitments and follow-ups.
What a human always does
Reviews the draft, resolves anything flagged as uncertain, and takes the action that sends the reply.