AI customer support inside Gmail and Google Workspace.
Keep the inbox your team already works in. QlintAI adds the context, the knowledge and the prepared answer — and puts the draft back in Gmail.
Plenty of support teams run entirely on a Gmail or Google Workspace inbox, and there is nothing wrong with that. The problem is not the mailbox; it is that everything needed to answer well lives somewhere else.
QlintAI connects to your Google Workspace support mailbox with permissions you grant explicitly. It reads the conversations it is given access to, triages what arrives, retrieves the company knowledge behind each question, and prepares a reply. Approved drafts can be written back into Gmail as ordinary drafts.
Signing in to QlintAI and granting mailbox access are two separate decisions, and mailbox access can be withdrawn at any time.
Personal and shared mailboxes
Connect an individual support address or a shared team inbox. Access is granted per mailbox by someone allowed to grant it.
Drafts where you expect them
An approved answer can appear as a normal Gmail draft, so the final review and send happen in the client your team already trusts.
History as context
Conversations already in the mailbox become precedent: how your team answered before, and which customer asked what.
No new inbox to check
QlintAI does not become a second place where mail hides. It is a work layer over the inbox you already open.
Connecting Google Workspace, step by step.
- An owner or administrator signs in to QlintAI
- They connect the Gmail or Google Workspace mailbox and approve the requested permissions
- QlintAI reads existing conversations to build context
- Company documents are uploaded and indexed
- New mail is triaged and drafts start appearing
- Access can be revoked from QlintAI or from your Google account at any time
Answers before you ask us.
Connect your Google Workspace inbox.
It takes a few minutes, and you can disconnect it just as quickly if the drafts do not convince you.